In the event that you forgot the email address associated with your account, or no longer have access to it, we can still help! Please submit a request to our Customer Care team, and provide your full name as it was registered to the account. We will then follow up with additional instructions on recovering or updating your account information.
Articles in this section
- How do I recover my login info?
- How is a contact lookup counted?
- What is included in a SmartCheck Background report?
- What is Report Monitoring?
- What information is contained within criminal records?
- How do I use my SmartCheck background report credits?
- How do I view a purchased SmartCheck background report?
- How do I change my membership plan?
- How do I cancel my membership?
- How do I delete items from my lookup history?