You may have noticed that things are looking a little different here at Whitepages, and we'd like to provide some information about the recent redesign of our site.
Up until November of 2020, Whitepages provided our services through two separate sites. Basic contact data such as landlines, current addresses, limited relative details, and business info was available for free on Whitepages.com, while information that is more difficult to obtain, like cell phone details, historical contact data, and public records, was provided on Whitepages Premium.
With our recent redesign, we have merged these two sites into one: Whitepages.com. Our goals here were to provide a more unified experience that offers greater simplicity and transparency for our users, making it easier to see the difference between free and premium data and avoiding any confusion presented by the two separate sites.
If you have an active Whitepages Premium membership, the Premium data will be automatically added to any contact listings you open on Whitepages.com, and you no longer need to go to a separate site. Similarly, if you purchased any background reports, this information will be filled in the corresponding Whitepages.com listing.
If you do not have a Premium membership, you will still be able to access the basic contact data that we've always been provided. Now though, it should be even easier to understand what Premium information is available for a given listing to help you determine whether our Premium service will meet your individual needs.
If you have any questions about the updated site or encountered any issues, please let us know by submitting a request to our Customer Care Team, and we'll be happy to help.